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测一测你的"礼商"
from 东方文化西方语 by 翟华
“礼仪”之“礼”在英语中对应的词可以用etiquette,这个词源于法语etiquette,原意是“法庭上的通行证”。18世纪中期的法国法庭为保证审判活动庄严肃穆地进行,要求进入法庭的人员严格遵守法庭纪律。但不是当庭宣读,而是把这些规矩印在一张长方形的通行证卡片上,发给进入法庭的每一个人作为遵守准则。当etiquette一词进入英文后,衍生出了“礼仪”的含义。
“智”(Intelligence)有智商(IntelligenceQuotient),“情”(Emotion)有“情商”(EmotionalQuotient),所以“礼”(Etiquette)也不妨定义一个“礼商”(EtiquetteQuotient),有好事者编撰了这么一套考题,测试一下你的“礼商”:
1) 在正式晚宴上如何吃玉米棒子(How would you eat corn on the cob at aformal dinner)?
a) 用双手小心捧起玉米,从左侧吃到右侧(Carefully pick up with two hands and eat fromleft to right)
b) 把玉米粒从棒子上剥离下来,然后用刀叉来吃(Cut kernels from cob and eat with a knifeand fork)
c) 这是一个伪问题,正式晚宴上不会出现玉米棒子。Don't worry about it. Corn on the cob isnever served at formal dinners.
d) 在玉米棒上沾满黄油,吃法随意,吃完舔舔手指(Butter the corn liberally, eat with relishand lick your fingers when done)。
2) 通过大门走向外面时,谁应该为谁扶门(When walking through the outside doorleading to the mall, who holds the door for whom)?
a) 年轻男子为年长女子扶门(A young man holds the door for an olderwoman)。
b) 年轻女子为年长男子扶门(A young woman holds the door for an olderman)。
c) 谁在前面谁扶门(Whoever goes in first holds the door)。
d) 上述三种答案均可(All of the above)。
3) 开会时你的手机响了,你应该怎么办(You receive a cell phone call whileyou're in an important meeting. What do you do)?
a) 按接听键,离开会议到走廊里通话(Answer it and excuse yourself to have theconversation in the hall.
b) 让铃声接着响,直到停止(Let it ring until it stops)。
c) 按接听键,转过身小声通话(Answer the phone and turn your back forconversation privacy)。
d) 开会前关掉手机,会后查看短信(Turn off the phone before the meeting and checkfor messages when the meeting is over)。
4) 餐桌上发现你不明白的餐具,你应该怎么办(There are unusual utensils at yourplace setting. What do you do)?
a) 悄悄地向邻座打问这是做什么用的餐具(Discreetly ask your neighbor what they arefor)。
b) 观察桌上其他人的做法,学者他们的样子使用(Observe which utensils others are using andfollow his or her example)。
c) 自行猜度,但愿没有弄错(Guess which to use and hope for the best)。
d) 不管它,怎么方便就怎么用(Ignore the questionable utensils and eat the wayyou are comfortable)。
5) 在餐馆吃饭时,你把手包放在什么位置(Where do you place your purse whiledining at a restaurant)?
a) 放在餐桌上,餐具的右侧(On the table to the right of your placesetting)。
b) 挂在椅背或者一侧(Hanging over the back or arm of your chair)。
c) 放在地上(On the floor)。
d) 放在膝盖上,或者放在身后椅子靠背前(On your lap or between your back and thechair)。
6) 一位客户走进你的办公室,你如何迎接(A customer walks into your office. Howdo you greet her/him)?
a) 起立,从办公桌后走出来欢迎对方,握手,并自我介绍,请对方坐下(Stand up, step from behind thedesk, greet the person, shake hands, introduce yourself and offerthem a seat)。
b) 热情地微笑,伸手示意对方落座(Smile warmly and gesture for them to sit)。
c) 正在打电话,带通话结束后再欢迎对方(Wrap up the telephone call you were involvedin and greet them when you hang up.
d) 对客户表示欢迎,等对方落座后问你能做些什么(Greet them and wait for them to be seatedbefore asking them how you can help them)。
7) “美国式晚餐”与“大陆式晚餐”的区别是什么(What is the difference between theAmerican and Continental styles of dining)?
a) “大陆式晚餐”只有法国餐馆提供(Continental is used only at Frenchrestaurants)。
b) 美式吃法的餐具摆法不同(Place settings are different for American styleeating)。
c) “大陆式晚餐”在就餐时要求双手同时动作(Continental requires use of both left andright hands simultaneously to manipulate food)。
d) 拿起银质餐具后就不应该再放下(Once you pick up your silverware you never put itdown in the Continental style)。
8) 找工作面试时最好穿什么服装(What is the best way to dress for a jobinterview)?
a) 随便穿什么(Wear what you wear to the mall)。
b) 展示身上的纹身图案和穿孔,使雇主知道将来和什么人打交道(Expose all tattoos and piercings sothe prospective employer will know what they can expect to see eachday)。
c) 穿保守、商务性服装,这样面试者在面试过程中会注意你这个人而不是你的衣服(Wear conservative, businessstyle clothes so the interviewer can pay attention to what you aresaying, not what you are wearing)。
d) 穿时下最流行的服装款式,使所有人都知道你有多酷(Dress in the latest fashions so everyonewill know how cool you are)。
9) 排成一行迎接来宾的队伍最多应该有几个人(What is the maximum appropriatenumber of people in a receiving line)?
a) 多少都可以(As many as there are)。
b) 不超过6个人(No more than six)。
c) 12个(Twelve).
d) 2个(Two)。
10) 就餐中在喝饮料之前,为什么应该先用餐巾纸擦一下嘴(Why should you pat your lipswith a napkin before taking a sip of a beverage? )?
a) 避免面包渣调入饮料杯中(To prevent crumbs from falling in yourbeverage)。
b) 使你的嘴唇看起来光鲜(So your lips will look plump and buffed)。
c) 这是一个信号,向服务员表示你需要添加饮料了(As a signal to the server that your glassneeds filling.)。
d) 避免在饮料杯上留下污迹(To avoid leaving a spot on the glass)。
正确答案: 1) c, 2) d, 3) d, 4) b, 5) d, 6) a, 7) c, 8) c, 9) b, 10)d |
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